• I paid for a program, but I've misplaced my serial number. Can you send it to me?

• How do I update the e-mail address you have on file for me?

• Are your shareware programs free?

• How much does each program cost?

• How do I pay for one of your programs?

• How do I remove a program I don't want to buy?

• I paid for a program, then I reinstalled it. Why is it asking me to pay again?

• I'm trying to enter my serial number, but the program won't accept it. Why not?

• Do you send a disk when I order?

• Can I use a program I buy on more than one computer (for example, at home and at work)?

• Will I be billed if I use a trial version for longer than the "trial period"?

• Do I have to pay an upgrade fee if you release a new version?

• My local currency isn't US Dollars. How much do your programs cost?

 
If you can't find the answer to your question after reading these pages, please contact us at support@tigertech.com for assistance.